Consumer Protection Department

Conduct of Business Policy Team

Policy and guidance on conduct of business, product oversight and consumer protection.

Meet the Team

3 people

Camille Rousseau

Head of Conduct of Business Policy Team

Leads the Agency's policy work on conduct of business and consumer protection.

Matteo Bianchi

Senior Conduct Policy Officer

Drives technical advice on product oversight, information disclosure and remuneration.

Freya Johansen

Retail Investor Policy Analyst

Focuses on retail investor protection, including PRIIPs and IDD workstreams.

What we do

We develop policy, guidelines and Q&As on conduct of business matters, including product oversight and governance, information disclosure, remuneration and the protection of retail investors and policyholders. We support the European Commission on retail-facing files such as the Retail Investment Strategy.

News