Working Conditions

Working time, teleworking, leave and absences, pay and bank details.

Probationary Period Rules

Newcomers complete a probationary period during which performance, efficiency and conduct in the service are assessed before confirmation in post.

  • Objectives: agreed with your line manager during the first weeks and recorded in SYSPER.
  • Mid-term point: an informal review allows any difficulty to be addressed in time.
  • Evaluation report: drawn up one month before the end of the period; you may add your comments before it is finalised.

Working Hours & Flexitime

The standard working week is 40 hours, spread over five days. Flexitime allows you to organise your start and end times around the core hours during which you are expected to be reachable.

  • Core hours: 09:30–12:00 and 14:30–16:00, Monday to Friday.
  • Bandwidth: the working day may start from 07:30 and end at the latest at 19:30.
  • Lunch break: minimum 30 minutes, to be recorded.
  • Credit and debit: up to two days of accumulated credit may be carried over each month and taken as flexitime leave with your manager's agreement.

Time is recorded daily in SYSPER Time Recording. Balances are validated monthly by your manager; missing entries must be corrected before the closing of the month.

Teleworking & Hybrid Working

Hybrid working combines office presence and teleworking. Office presence remains the basis for team collaboration: staff are expected on site for at least two days per week, including team meeting days agreed within each unit.

  • Annual limit: up to 100 teleworking days per calendar year, non-transferable to the next year.
  • Approval: all teleworking days are requested and approved in SYSPER before the day concerned.
  • Place of teleworking: normally the place of employment; teleworking from abroad requires a separate authorisation.
  • Equipment & safety: you must have a suitable workstation and a secure internet connection.

Leave & Absences

Annual leave

24 working days per year, increased according to age and place of origin. Requests are submitted in SYSPER and approved by your manager. Up to 12 days may be carried over to the following year.

Sick leave

Inform your manager and HR on the first morning of absence. Absences are encoded in SYSPER on the day they start.

Medical certificates

A medical certificate is required from the fourth consecutive day of absence and must reach the medical service within two working days. Up to 12 days per year may be justified without a certificate.

Special leave

Marriage, birth or adoption, moving house, serious illness of a relative and bereavement give entitlement to special leave under the Staff Regulations. Parental and family leave are handled separately by your HR business partner.

Pay, Bank Details & Salary Transfers

Salaries are paid on the 15th of each month. Payslips are published in the FiLIP portal, where you can also consult annual statements, tax certificates and individual rights.

  • Bank details: update your account in FiLIP before the 5th of the month for the change to apply to that month's payment.
  • Split transfers: part of the salary may be transferred to an account in your country of origin under the applicable conditions.
  • Corrections: raise any discrepancy with the HR service desk within two months of the payslip concerned.

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Sofia Álvares

HR Advisor — Working conditions

Advises staff and managers on working time, flexitime and teleworking arrangements.

Ingrid Lindholm

Head of Human Resources

Owner of the working conditions policy framework and derogation decisions.

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